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NNM9 Performance BIServer service will not start.

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Henrik Österber
Acclaimed Contributor

NNM9 Performance BIServer service will not start.

The NNM0 Performance BIServer service will not start. If I choose a report in NNM I receive a error message: IBM Cognos8 DPR-ERR-2109 The dispatcher cant handle your request....

I guess that is beacuse the BIServer service is not running.
5 REPLIES
mohan23
Esteemed Contributor

Re: NNM9 Performance BIServer service will not start.

Open command prompt and type statusall.ovpl and see the status of all the services. if all are not started start them using startall.ovpl command.
Henrik Österber
Acclaimed Contributor

Re: NNM9 Performance BIServer service will not start.

All services are not running. Used the startall command and received the following error: see attch.
Damian Horner
Frequent Visitor

Re: NNM9 Performance BIServer service will not start.

Hi Henrik - assuming you do not have the Cognos configuration GUI running (which will interfere with the startup of the BI service) you should contact HP support on this one. It is too difficult to diagnose based upon a forum thread.

Good luck - Damian.
Henrik Österber
Acclaimed Contributor

Re: NNM9 Performance BIServer service will not start.

Hi,

Thank you for your efforts. But I managed to solve it. The derby.exe for BIcontentstore was missing. Don´t know how but I replaced the file and started all the services and it´s up and running again.
Henrik Österber
Acclaimed Contributor

Re: NNM9 Performance BIServer service will not start.

Derby.exe was missing so BIcontentstore couldnt be started.
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