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HP NNM iSPI for Traffic - User Authentication & Top Apps Mini Graph display issue


HP NNM iSPI for Traffic - User Authentication & Top Apps Mini Graph display issue



I have got NNM and iSPI for Traffic in our environment.  


1) SSO has been enabled. However when I using traffic analysis pane , it is throwing error of "invalid user" for any user other than system , even if the users role is adminsitrators .  


2) When logged in as system , under traffic analysis pane > traffic reporting nodes > node ; selection doesnt show top apps in or top apps out or any of them. Eventhough it is showing as updated in node summary. I am able to view reports from NPS server 





Re: HP NNM iSPI for Traffic - User Authentication & Top Apps Mini Graph display issue

If you are not able to view the pie charts/graphs on the Traffic SPI analysis pane (and assuming that NNMi, iSPI Metrics, and Traffic SPI are all accessible via http, NOT https), perform the following steps:


-Go to the NPS server , copy this file %NPSDataDir%NNMPerformanceSPI\rconfig\ ErsConf.prop (just copy, do not paste/replace)

-Go to NNMi Server, %NNMDataDir%shared/perfSpi/datafiles, place the ErsConf.prop from NPS at this location (if one exists, back it up, and replace with the one from NPS)


Highlight a flow forwarding node/interface, and then check if the TopAppsIn/TopAppsOut graphs work or not.


**Special caveats involved if iSPI Metrics is being accessed by HTTPS, or if the NNMi is in HA.**


How do we know if it worked or not, or if something more needs to be done,

look at the nnm-trace.log (in NNMi Log Folder) for messages like these:


INFO  [com.hp.ov.nms.spi.traffic.views.analysis.TrafficSpiNodeData] (tomcat-exec-13) analysisContentInfo ......AnalysisContentInfo [, analysisDataClass=com.hp.ov.nms.ui.spi.analysis.piechart.PieChartAnalysisData, optionalProviderInformation=STATE_PANEL_1]

INFO  [com.hp.ov.nms.spi.traffic.views.analysis.TrafficSpiNodeData] (tomcat-exec-13) Returning App In

INFO  [com.hp.ov.nms.spi.traffic.views.analysis.TrafficSpiNodeData] (tomcat-exec-13) Getting Top Apps In

INFO  [com.hp.ov.nms.spi.traffic.views.analysis.TrafficSpiNodeData] (tomcat-exec-13) In getPieSlices with s1 Undefined,18971157 s2 SNMP,212934 s3 NetBIOSNameService,3744 s4 NetBIOSDatagramService,458 s5 GTP,442 totalstr 19194679

INFO  [com.hp.ov.nms.spi.traffic.views.analysis.TrafficSpiNodeData] (tomcat-exec-13) Total In is 18744

INFO  [com.hp.ov.nms.spi.traffic.views.analysis.TrafficSpiNodeData] (tomcat-exec-13) Others In is 5

INFO  [com.hp.ov.nms.spi.traffic.views.analysis.TrafficSpiNodeData] (tomcat-exec-13) names of pies Undefined-SNMP

INFO  [com.hp.ov.nms.spi.traffic.views.analysis.TrafficSpiNodeData] (tomcat-exec-13) In 1:18526 2:207 3:3 4:0 5:0 6:5


Or search in Traffic Master log folder, for traffic_spi_master*.log, containing messages like these:


INFO  [com.hp.ov.nms.spi.traffic.nps.jdbc.SybaseConnector]  NPS Sybase info: : 9303

INFO  [com.hp.ov.nms.spi.traffic.nps.sdk.SdkApp] From Time = <some start time> To Time <some end time>

INFO  [com.hp.ov.nms.spi.traffic.nps.sdk.C8SdkWsBinder] got endpoint

INFO  [com.hp.ov.nms.spi.traffic.nps.sdk.C8SdkWsAuthorizer] got passport id 101:47b819ff-f7fe-798e-7f49-6dfb96432bbe:3899302078

INFO  [com.hp.ov.nms.spi.traffic.nps.sdk.Nps] Successfully logged into NPS

INFO  [com.hp.ov.nms.spi.traffic.nps.sdk.Nps] Logging off after runReportByReportSpec

Mohit Sharma,
HP Software Support

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP.

If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.
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