This router does not appear to be managed by your NNM workstation. There are a couple of ways to make that determination. You may have already tried polling, but open a terminal windown and execute a " traceroute ip-address" to that router or any of the interface s that you see down. The response from the trace route should convey the path to your NNM workstation. If you get asteriks that implies that the router is not configured for management by the NNM. You can also telnet to the router, and try an extended ping with a trace option from the cisco router. e.g. try " ping " this will prompt you for various responses including the IP address and a positive response to an extended ping request. there's a "r" for record option at the end of the ping script that will record the actual path to the destination device. If everything fails, advise your network engineer to do the above steps for you..