i have cerated enrichment, one for critical and other normal,since the same trap is carying both critical and normal message.But the normal alert is not closing the critical one.Do i need to do some other config to get this done ?
NNMi 923 on windows
Thanks in advance.
Go to Solution.
Check Pairwise configuration , The Critical Event must come first then Normal one will close it if it's configured with the pairwise configuration .