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VUGen 11.51 web recording start fail in api_sock_proxy.dll (ACCESS_VIOLATION (0xC0000005))

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Regular Contributor.

VUGen 11.51 web recording start fail in api_sock_proxy.dll (ACCESS_VIOLATION (0xC0000005))


I've just installed LoadRunner trial version for the fist time on Win7 x64.

VUGen 11.51cannot start Web recording for both IE 9 & FF 16: it crashes in module api_sock_proxy.dll

with ACCESS_VIOLATION (0xC0000005) exception code:

Fault description under MS VisualStudio debugger:

Unhandled exception at 0x4251840f in iexplore.exe: 0xC0000005: Access violation writing location 0x00000000.


HP LoadRunner SP 11.51
HP Virtual User Generator Version: 11.51.3392.0

OS Name Microsoft Windows 7 Enterprise (Russian Locale)
Version 6.1.7601 Service Pack 1 Build 7601


==VUGen log==

[API Trapper      ( 554:1710)] Recording in 32-bit mode: C:\Program Files (x86)\Internet Explorer\iexplore.exe
[Network Analyzer ( 554: 9a8)]   kernel panic: ipng_get_socket_address_family - failed to get socket protocol info
[Network Analyzer ( 554:11e8)] ------------------------------------------------------------------------------------------
[Network Analyzer ( 554:11e8)] Load Network Traffic Analyzers:
[Network Analyzer ( 554:11e8)]     Analyzer Module: WPLUS (value=)
[Network Analyzer ( 554:11e8)]     Analyzer Module: WebBase (value=GetHttpProtocolAnalyzer:api_http_filter.dll)
[Network Analyzer ( 554:11e8)]     + Network Analyzer: api_http_filter.dll @ GetHttpProtocolAnalyzer Loaded!
[Network Analyzer ( 554:11e8)]     + Interception Auditors: WinInetWplusInterceptionAudit:api_http_filter.dll
[Network Analyzer ( 554:11e8)]     Analyzer Module: QTWeb (value=)
[Network Analyzer ( 554:11e8)]     Analyzer Module: local_server (value=)
[Network Analyzer ( 554:11e8)] ------------------------------------------------------------------------------------------

==IE 9 crash log ==

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16470
Application Timestamp: 510c8801
Fault Module Name: api_sock_proxy.dll
Fault Module Version: 11.50.2216.0
Fault Module Timestamp: 4fbcee8a
Exception Code: c0000005
Exception Offset: 0001840f
OS Version: 6.1.7601.
Код языка:    1049
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Any ideas how to fix this problem?




Regular Contributor.

Re: VUGen 11.51 web recording start fail in api_sock_proxy.dll (ACCESS_VIOLATION (0xC0000005))

Problem was fixed by changing Recording options: Nework\Port mapping: Capture Level  setting from 'Socket level data' (default) to 'WinINet level data'.