I am encountering the same issue and error message described in the first message posted in this string.
My environment is different
I see in the documentation that newer version of RDP are supported. Should the environment below work?
I am recording with VuGen 11.5
Running on a Windows 7 laptop
RDP client on the laptop is 6.1
Connecting through a web portal, using IE 8.
The RDP server I am connecting to is a VM instance running Win 2008 R2 with SP1
It is running RDP server version 6.1 (.7601.17514)
See the attached text doc for the VUGen error log snippet where it fails.
Is this environment supported? I am particulary interested in the RDP 6.1 server portion.
If it isn't supported is there something close that is?
I am able to run earler versions of LR though I assume that would not be helpful.
I am unable to record this from a Windows Server class machine because corporate security policy prohibits *mumble* -
I don't know all of the details, but the error I see is "Remote Desktop Web Connection ActiveX control could not be installed." There are no security policies or registry entries that I have access to with server level admin access that permit it to be installed. I'm working to have an exception granted so that I can record from a Windows Server class machine. It would run the same client version of RDP - 6.1
Thanks in advance for any light shed on this issue.