I started using load runner 11.0 for load testing and controller is behaving weird.
I installed the controller and used the trail period for few days, before expiring trail period, we applied permanent license keys for the controller and ran the some scenarios with controller successfully but after few days when i try to open the controller it was giving the following error message
“ License security violation. Operation is not allowed. To renew your license[s], contact HP Software’s Customer Support”.
I reinstalled the load runner and seeing the same issue again and again. Please let us know how to resolve this issue.
Some times it is giving this error message when i try to open the controller
Might be an issue with permanent license for the protocol you are using. Check the license detail in LoadRunner - Configuration - LoadRunner License. Assume you have already checked this, best thing is to get a direct help from HP support (if you have bought it from HP). Sometimes these issues occur due to mismatch between license file provided by HP and details they maintain in their server.
2. Disabled DEP for LR Controller program (wlrun.exe)
3. Re-run the Controller as Administrator
In my case, the error message popped-up together with an empty LR License window. I put in the LR Controller License Key in that window and voila! No more error message and LR Controller works just fine.
But, your experience may vary. If you didn't see that empty LR License window together with that error message, just raise a ticket to HP Support. They would surely know how to help you.
Make sure to login to controller as a administrator. If your controller is joined to a domain and logged in with domain users, make sure to run the program as administrator. This should resolve the issue.