ITSMA ChatOps Forum

SM ChatOps 1.20 is available now!

Trusted Contributor.

SM ChatOps 1.20 is available now!

Greeting, everyone!

We are pleased to announce SM ChatOps 1.20 is available now! You can download it and its document on the homepage.

The new release introduces some important features as listed below.

  • The incident creation capability in Slack has been available
  • Some SM ChatOps commands, e.g. assign incident, resolve incident, etc,  have been refined and become easy-to-use
  • The display order of incident fields has been adjusted and becomes easy-to-read
  • The UCMDB ID field as part of incident detail can be optionally displayed in Slack

Additionally, this release supports both SM 9.50 and SM 9.41.

One of our main missions is to continuously enrich SM ChatOps features for further IT collaboration improvements, as we know this is the common area we all show interest in and we should collaborate together. Feel free to contact us if you have any ideas or comments for ChatOps. Look forward to your feedback!


Best Regards,

SM ChatOps Team