How many service desk tickets is your organization seeing this year? We are hosting a webinar to help you understand how to improve the automation of your tickets, and make it super easy for users to self-help or submit a ticket when needed.
Fusion 17 is right around the corner. This year the event begins on Halloween and promises to offer plenty of ITSM excitement and treats. Keep reading to find out what surprises we have in store for you.
Micro Focus Configuration Management System UCMDB provides a REST API to access its resources from external tools and applications. This blog post concentrates on the main features of the REST API and how to use them.
One of the key components of the recently released IT Service Management Automation 2017.07 release is the introduction of the brand new self-service portal and a native mobile app. Keep reading to uncover how these components can help you.
The latest release of IT Service Management Automation can be categorized into four different areas of improvement. Keep reading to learn more about these improvements and how they improve this software suite.