IT Operations Management (ITOM)

Stars shining bright at Prague customer forum!

Stars shining bright at Prague customer forum!


Written by Andy Mackay, HPSW Cloud and Automation Management




Shining stars at the HP Cloud & Automation Management Customer Forum in Prague. This was what we saw.


Day 1 started with an overview of the HP CAM Solution strategy where our VP of Product Management, Nima Homayoun shared all the latest innovations as well as what’s coming next.  After this session, it was time for HP Customers to take to the stage.  The audience heard from Schlumberger and how automation helps standardize and automatically remediate tons of alerts.  Next up King Abdul Aziz University from Saudi Arabia presented their story on how they use HP CSA to transform their IT Service Delivery.  The afternoon session closed with a customer panel session including Lloyds Banking Group, British Telecom (BT) and Automation Logic who had an interactive session on best practices for using HP CAM solutions.


In the evening the attendees were invited to join a tram tour of Prague which wove through the streets of the city and ended up at the Palace which overlooks the city.  Dinner was served and we took this opportunity to share some Shining Star Awards.  First up were Lloyds Banking Group, who received the award for “Most complete implementation of an integrated CAM solution”.  Following this Turkcell received an award for “Most complete implementation of HP Operations Orchestration”.  Finally Sopra Steria stepped up to receive their award which was for “Most innovative Partner using CAM in a cross ITOM solution”.




Day 2 got underway with a very topical session, Bernd Ludwig HP DevOps EMEA Lead, presented “DevOps demystified” which included information about HP Codar. This was followed by Lloyds Banking Group who shared a great presentation on how they have benefitted from using HP Cloud & Automation Management solutions for Databases and Servers.  After a short break we heard from Telekom Serbija about their success implementing the full stack cloud solution and they ended the session with a great demo of their customer self-service portal.  Next up came Sopra Steria who described how they help companies deliver IT Service Broker framework using HP Solutions.  Last but not least Tech Mahindra closed the session by announcing their joint offering with HP – Managed Platform for Adaptive Computing – mpac.


That concluded the event, it was great to see and speak to so many customers and partners and we looking forward to HP Discover London which will no doubt bring more great success stories for our customers using HP Cloud & Automation Management.


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