IT Operations Management (ITOM)

Show some appreciation for your System Administrator!

Show some appreciation for your System Administrator!


Written contribution from Matt Eash (Sr. Product Manager) and Andy Mackay (Sr. Product Marketing Manager), HP Software Automation and Cloud Management


In recognition of the great work System Administrators provide to IT and of course because July 25, 2014 being SysAdmin Appreciation day, we thought this would be a good time to talk about what companies can do to help improve the work/life balance of their IT Superstars, the System Administrator!


20130201_RS_FACTORY_017P3601.jpgWe all know that SysAdmins spend many hours of every day and night ensuring that IT is available for the business.  They are responsible for daily tasks such as:

  • Patching and Applying updates to servers
  • Provisioning physical or virtual machines
  • Dealing with alerts
  • Ensuring systems are compliant to either internal or external standards 


And today they are doing this with a multitude of different tools and manual processes.  For example, they likely will have different tools for provisioning Linux servers than the ones they use for Windows and the same goes for patching the servers.  There might also be separate teams looking after the virtual servers than the team who focuses on the rest of the physical server infrastructure.  As you see, it is quite a complex system.


Imagine this situation, which is common for many SysAdmins today:

It's 2:00am and your web team is calling you because they rebooted the servers and now the website isn't starting. The problem is that they have 25 servers and you're not sure which one(s) are broken.


Without HP Server Automation Global Shell functionality:

You need to log into every server and validate the config files. As you work through the server list, you find that Information Security (infosec) hasn't added your account to all 25 servers... You'll need to page the security team and wait for them to add your account.


Once you're logged in, you have to download a copy of the config file and compare it to the last known good copy ... Hours later, (and only if you're lucky) you'll see the error and identify the problem.


With HP Server Automation Global Shell functionality:

keep-calm-and-call-a-sysadmin.pngSimply launch Putty in HP Server Automation, and you now have access to your web servers. Your web servers are already grouped together, with access to all of them.


And because you can instantly access all the servers file systems from one shell, you can now create a simple loop to differentiate the files against the known good copy. To simplify the process, you redirect the output to share where your web team has access and can review the problem servers.


All they need to do now is to ask you to copy the config file from <goodserver> to <badserver{1,4,8,9,17}>, and restart the web server to resolve the problem!


What used to take hours can now be done in only a few minutes! Not only did you not have to stay up all night, but now you’re a hero because you were able to resolve the problem within the original outage window!


Get your hero cape on! SAVA is here to help you!

Part of the HP Automation and Cloud Management Solutions, HP Server Automation Premium aka HP Server Automation Virtual Appliance (SAVA) is a single HP Server Automation (SA) core packaged as a virtual machine.


SAVA is used to provision and manage servers through their entire lifecycle. SAVA uses resources such as OS build plans and scripts to run deployment jobs. With SAVA, patch administrators can establish patch polices to install and maintain patches for supported operating systems running on managed servers. With SAVA, compliance managers have visibility across the managed servers to see which servers are out of compliance. With this power, they can now remediate non-compliant servers to bring them back into compliance, based on policies created within SA.


The key features of SAVA include:



-        Physical and virtual OS provisioning for Windows and Linux on HP and non-HP hardware as well as multiple Virtualization vendors.

-        Multi-vendor patch management for Windows and Linux

-        Desired state approach utilizing policy based templates

-        Global Shell – A Single unified virtual system

-        Continuous Compliance Management in four easy steps

-        Software deployment for Windows and Linux


Give your SysAdmin time back to focus on innovation, and more time with their family! 

Sign them up for your 30-day trial of Server Automation Premium Edition here or, visit the website for more details. Also, learn more about how HP Server Automation is instrumental to a larger journey towards building out the orchestrated datacenter.


To learn more, join us on the HP Automation and Cloud Management Community. A place where you can share your thoughts and ideas, and see what others are saying about IT automation and cloud management. Your voice deserves to be heard by a community that matters, where practitioners go to be heard.



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