As IT environments grow in complexity, Operations teams are under increasing pressure to work more efficiently and effectively. One of the key sources of delays inside most organizations is incident remediation, which often relies on processes with complex, manual and repetitive workflows.
But I’ve got great news: it’s now easier than ever for you to automate it!
Today HP Software announced the availability of HP Operations Orchestration Community Edition (HP OO-CE), a free software download with two out-of-the-box use cases for automating incident remediation and accelerating service request fulfillment.
This free download is designed for self-installation and will begin delivering value in two hours.
How IT process orchestration works
In an orchestrated IT environment, automated tasks and activities are coordinated across teams, tools, and environments. IT operations teams reduce errors with predictable and repeatable processes, as well as reduce costs by freeing up IT staff from time-consuming manual, repetitive tasks.
Orchestration also helps IT Ops teams go faster—it reduces the time required to fulfill service requests, as well as reduces escalations through better incident management.
What you get with HP Operations Orchestration Community Edition
The HP OO-CE provides the complete Operations Orchestration software platform with all its features to design, deploy, run and report workflows. It also offers content packs for two key use cases:
Self-healing Incident Remediation — Remediate events using OO flows that are triggered by monitoring tools. Existing users of HP Business Service Management or Service and Ops Bridge should especially take note!
Fast Service Fulfillment — Automate the fulfillment of service requests through OO flows and experience desired outcomes in minutes rather than hours or days. Ideal for current HP ITSM customers considering automation of specific help desk requests
In addition to being able to customize these two use cases, you can design your own use cases, as well as access free content packs and flows created by contributors on the Operations Orchestration users community. With HP OO-CE, you get 100 flow executions per month on an unlimited number of orchestrated nodes.
Experience the power of IT process automation and IT operations orchestration. HP OO-CE has been designed for easy adoption in both traditional data centers and hybrid cloud environments.