Enhance visibility and organization of triggered events
The Event Console enables you to sort, filter, or search for a particular event. For example, you can filter all events that require immediate action by filtering events in error status that have not yet been assigned. You can also sort events by priority in order to perform triage activities.
To do so, select the predefined “All Unassigned” events filter, and then click the Error status icon:
Click the “Priority” header and select the down arrow to sort events by highest priority:
Quickly dispatch events to Application Support
Double-click an event in the Event Console to open the Event Details dialog box, from which you can see additional details of the event, assign the event to an Application Support Engineer and send email notification:
Ops view — How to troubleshoot with Multi-View
To help investigate the cause of the problem, click the event in the Event Console to display the monitor associated with event in Multi-View, and then click the monitor's information icon to open the Monitor Details dialog box. From there, you can re-run the monitor to see if the problem still exists, and generate a report to view performance and availability over time:
You can also use the different perspectives in Multi-View to help isolate and diagnose problems. For example, you can use the “Servers” view to check the status of all monitors on the related target server:
Alternatively, you can use the “Tags” view to display monitors grouped by a custom tag, such as geographical location. This can help you identify whether the issue is restricted to a particular location, or whether it is a global issue:
Ops View: Simplify the management of your IT environment
Using Ops View,you can see the real-time status of all your SiteScope monitors, manage and track the entire event lifecycle from a single view (making it ideal for use a network operations center).
The Event Console is also supported on mobile devices and tablets, and on a wider range of browsers.
Experience it yourself
If you’re already a SiteScope user, you can check out for yourself just how easy it is to use— go to http://<yourSiteScope>:8080/SiteScope/WebMain#/eventconsole. Or to see how it works with Multi-View, go to http://<yourSiteScope>:8080/SiteScope/WebMain.