IT Operations Management (ITOM)

HP Service Health Reporter: Performance Insight Migration Part 2 – Migrating Systems and Application Content

HP Service Health Reporter: Performance Insight Migration Part 2 – Migrating Systems and Application Content


Among the active HP Performance Insight (PI) customer bases, the groups of customers using PI for Systems Infrastructure related performance reporting is the largest group. We had done an extensive analysis to ensure SHR 9.30 and its content can enable migration of this customer base from PI to SHR.


Feature Equivalence


SHR provides a set of content for systems infrastructure performance management domain. Also SHR 9.30 provides a remote collector which can scale collection up to 20,000+ nodes for agent data collection. This also largely satisfies the scalability requirements of migration. So, customers with system performance reporting focus can be directly and easily migrated to SHR. The table below captures the required functionality and gaps for this migration scenario:



SHR is consciously not built as a next version of PI; it is designed afresh with the architecture being driven by model and topology views and reflects the HP’s BSM Service and Operations Bridge (SaOB) oriented management solution. Due to this reason, there is not really a one-to-one mapping between features and content of SHR and PI. However, most of the PI reporting functionalities are covered and SHR provides a lot of new functionality to match the new reporting paradigm.

If the customers are planning to upgrade to OMi, core to HP’s Operations Bridge solution, then upgrade and migration to SHR will be an imminent necessity to enable the move into the new Service and Operations Bridge oriented management and reporting.

Operations Management Smart Plug-in Content Mapping


For System Management, Virtualization and Operation Management Smart Plug-ins (SPIs), SHR provides good coverage.  The System Resource report pack in PI maps directly to SHR Core and System Management Content Packs. This content pack provides in depth reporting including summarized executive views of the system infrastructure environment and also the Inventory and detailed coverage of system performance trends and forecasts.

All SHR reports can be filtered based on a Group (custom or imported from OM node groups/topology views) or Business Service(s). The reports provide drill-through and drill down capabilities which help analyze data from varied perspectives. Custom reports to address additional reporting use cases can be built using the Business Objects (BObj) Web Intelligence tool shipped with SHR – the report creation interface being based on a semantic layer (BObj Universe) on top of SHR data.

For virtualization, SHR provides a comprehensive set of reports on the virtualization environment than PI. So, the customers will have no gaps in reporting as they migrate the virtualization content into SHR. On top of generic virtualization reports, SHR also provides extensive reporting on VMware environment driven by VMware topology: clusters, resource pools, virtual hosts and VMs.

SHR also covers most of the other OM/Smart Plug-ins (SPIs) contents that are available in PI such as:

  • Web Application Server: Oracle WebLogic and IBM WebSphere
  • DB SPI: Microsoft SQL Server and Oracle
  • Microsoft Exchange 2007 and 2010
  • Microsoft Active Directory
  • OM Events

For most of the above, SHR provides superior content coverage as apposed to what is available in PI. In addition, SHR also provides Application Monitoring content such as: Business Process Monitoring (BPM) and Real User Monitoring (RUM). Event content reporting based on HP’s Operations Bridge flagship product OMi is also available out of the box in SHR. SHR has an extensive set of reports which can show OMi events grouped by domains;  Health Indicators and KPI status with drill down to individual CI-level detail is also available.


Stay tuned on this blog series for further details on Network Content migration …

  • operations bridge
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