IT Operations Management (ITOM)

Beware of vendor lock-in!

Beware of vendor lock-in!


With written contribution by Andrew Wahl


With the Internet as the guiding influence, open standards and interconnectivity ought to win the day. For IT leaders planning to transform their operational model into cloud services broker, it will be important to make technology decisions today that protect the long-term heterogeneity and extensibility of their cloud environments, in order to have agility to meet quickly changing business needs.


Mixing and matching

The cloud industry is still in its early days, and the landscape and players are shifting. The good news is that the right cloud management platform makes it easy to keep your options open.


As a cloud service broker, your organization will need the ability mix and match with any cloud resource or service provider or internal virtualized environment. Your cloud management platform will require an open architecture to be able to support multiple technology standards that are likely already within your enterprise.


Consider hypervisors: VMware is the leading vendor, but most enterprises have two or three different standards operating in their environments, including KVM, HyperV and OpenStack. As you build out your cloud services, you will likely encounter these and if your cloud management platform doesn’t support them, you may face costly migration projects or a problematic gap in your services.


More than one kind of cloud

Although the industry likes to refer to “the cloud” as if it’s a single homogeneous thing, the reality is that enterprises will inevitably end up using multiple types of clouds, from different vendors and service providers. This is one of the ways that the cloud presents a new paradigm: procuring computing resources is not a long-term decision, in which selecting a vendor or service provider is a one-time decision.


Your cloud management platform should stitch these multiple internal and external cloud services into a cohesive, flexible whole, enabling your organization to make changes and shift computing resources between different vendors or service providers if necessary.


A tunable strategy

There are not a lot of one-size-fits-all answers in the cloud. As you prepare your organization to become a cloud services broker, you will have to examine your specific business needs, your application portfolio and the potential solutions in the market. In general, embracing Open Source vendors will offer you greater choice in the long run, as will selecting service providers that meet most of your requirements regardless of technology standards.


Each organization will be different, with unique priorities for optimizing cost, agility or performance. Your cloud management platform should let you tune your strategy as business demands shift.


Begin the journey

As I’ve emphasized throughout the previous posts in the series, the transformation into a cloud service broker does not happen overnight. Pursuing a strategy of technology heterogeneity will help ensure that your organization’s journey follows a path best able to achieve its goals.


Learn how HP Hybrid Cloud Management provides an open and extensible platform for becoming a successful, agile and cost-effective cloud service broker. Visit for more information.


Don’t miss your chance to meet us at HP Discover in Barcelona, where our demo booths and breakout sessions will provide .


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Editor's Note: This is the last of a series of thought leadership blog posts on the seven things you need to know about becoming a successful cloud services broker. To catch up on the series, be sure to check out earlier posts:

  1. Your cloud transformation starts here: How to develop a strategic plan
  2. Building on a foundation of automation
  3. How to decide what cloud services to offer
  4. Managing SLAs for your cloud services
  5. How to manage security as a cloud services broker
  6. Managing the bottom line for cloud services


Making Cloud Simple
  • cloud management
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Lending 20 years of IT market expertise across 5 continents, for defining moments as an innovation adoption change agent.

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