IT Operations Management (ITOM)

A HP Service Health Reporter year end wrap-up: Adieu (farewell) 2014! Bienvenue (welcome) 2015!

A HP Service Health Reporter year end wrap-up: Adieu (farewell) 2014! Bienvenue (welcome) 2015!


As we bid good-bye to 2014, it seemed interesting to do a year-end bookish wrap up on SHR. Here are some snippets from the year that was... taking a look back at some of the features, developments and exciting blogs… Cheers and wishing you all the best for a happy 2015!


Year 2014 saw the release of SHR 9.31 which introduced features such as dimension management, customer & location enrichments for MSP reporting use cases amongst others that are detailed in this blog post - 5 Facts you should know about HP Service Health Reporter 9.31.


For those who may have missed our earlier posts, we shall ring in the New Year with a listing of some of the notable articles pertaining to SHR:


Mastering the power of the SHR Remote Collector – read up Part 1 and Part 2 of this two part blog article which offers fine detail on topics associated to the SHR collectors including some tips and tricks …


Report Bursting - SHR offers report users the capability to publish and schedule reports according to one’s profile - this feature termed as Report Bursting is covered in detail in the blog post Report Bursting in HP Service Health Reporter


Interactive Report Views – The popular blog post on Interactive Report Views offers easy report editing and formatting options.


Securing Content Customizations – This blog post offers tips on maintaining custom content and best practices on securing customizations across product upgrades.


Dimension Manager – SHR 9.31 saw the launch of the Dimension manager utility – details on its usage and tips are shared in the blog article on Managing Dimensions in SHR.


User provisioning automated using OO – The blog article details steps to automate user provisioning in SHR using HP Operations Orchestration – read up Part 1 and Part 2 to find out how…


Model Documentation – All you need to know about the SHR data model documentation is spelt out in this crisp blog post.


SHR OpsA integration example – This blog post narrates the possibilities of log data reporting in SHR based on community content showcasing SHR integration with Operations Analytics.


Video blogs on ootb content - The SHR Vloggies is a video blog post detailing out some of the content use cases in SHR.


Reports for HP Helion - This blog article describes the SHR community content on HP Cloud compute services integrating with OMi management pack for HP Cloud.


The list goes on... and there’s more to come…


SHR continues to be an integral part of the OpsBridge/BSM community - special thanks to each of you for contributing to our forums and in our collective collaboration efforts in 2014.


We can already feel the energy and excitement building up for a great year in 2015 with the OpsBridge evolution and more ...


On behalf of everyone at SHR R&D we wish you and yours a happy holiday and a wonderful new year!


Do stay tuned for our January blog posts… in line with what had been announced at HP Discover regarding the upcoming OpsBridge solution, we’ll soon be back sharing details on new features in the next release of SHR (version 9.40) which is due shortly.


For more information on SHR, visit and the SHR Community on HP Live Network

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