IT Operations Management (ITOM)
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10 points on how to visualize and manage performance with OMi

10 points on how to visualize and manage performance with OMi

TapanS

Increased complexities in infrastructure, quick-roll out of new services and applications, continuous demand for a 24x7 up, running and well-performing IT have resulted in IT organizations moving to a cloud-based and virtualized infrastructure. This, of course has resulted in a lot more reliability in terms of availability but it is the performance related issues which are hard to find out and have significant impact on the business. Hence, performance management becomes an important and crucial aspect in IT operations to drive a successful run of the business.

Hewlett Packard Enterprise Operations Manager i (OMi) 10.10 release comes with an easy to use and simple to understand solution to manage performance of the IT infrastructure, services and applications. Performance data visualization is now enhanced to the dashboard views called OMi Performance Dashboards – known previously as OMi Performance Graphs. Performance Dashboards enable you to create and customize dashboards for Configuration Item (CIs) that you monitor using OMi. A dashboard once created for a particular CI works for all the CIs of same CI type.

In this article, I talk about what I think are the 10 most important aspects of Performance Dashboards that help IT Operations simplify the way in which they visualize and manage performance.

 

1. Real-time visualization of performance data

 

Real-time graphs fetch the metrics data collected by HPE Operations Agent and SiteScope and present the same in performance dashboards real-time. This particular feature requires “HP Ops OS Inst to Realtime Inst LTU” license to be installed on the agent. Real-time data is fetched on-demand and can be very useful in “live” troubleshooting of any performance issues.

 

 

 

2. Events in Context of Performance Data

 

Ever wondered about getting an events’ context while looking at the performance data? OMi Performance Dashboards provide you an overlay of events data over performance data which helps you draw a possible correlation between a performance threshold violation and the event that might have occurred during the same time. Event overlay is shown in form of indicators which provide information like event occurrence time, severity and brief description on a mouse-over.

 

 

 

3. Instance Parameterization

 

A newly introduced feature called “Instance Parameterization” provides the capability to limit the scope of monitored instances for different metrics. For example, out of 8 disk instances if you are interested only in monitoring 4 or out of <n> different applications, only a few are of interest and similarly if only 4 CPU instances are of interest out of 20 different ones, parameterization enables you to define parameter name (variable) at a dashboard level and the variable can then be referred in graphing component (widget). One can then select required instances to be plotted from the drop-down list that appears in each dashboard graphing component (widget).

 

 4. Dashboard URLs

 

Embedded performance graph URLs provide the extensibility to host each individual performance dashboard component (widget) or a complete dashboard on any external portal. It also provides you flexibility to include parameters and time range in the URLs.

 

 

5. Favorite Dashboards

 

As a user, are you required to monitor certain key metrics of a few critical Configuration Items (CIs)? If yes, then favorites in dashboard is an answer for you - a one-time exercise that allows you to create different dashboard components (widgets) to monitor different metrics on different CIs and then save each component as a favorite. These favorites can then be used every time as long as the scope of monitoring remains the same for a particular user. Moreover, favorites can also be used to plot multiple CI performance data into a single dashboard – one CI per graphing component (widget). It enables you to perform ad-hoc troubleshooting and analysis of problems that may affect multiple different CIs. Dashboard level feature named “shared cross hair” allows comparison of metrics from multiple CIs into one dashboard – with one chart created per CI.

 

 6. Plug-In free HTML UI

 

If constant pop-ups to enable or allow plug-in(s) have irritated you all this while, the HTML 5 based UI in OMi Performance Dashboards will bring cheer to your face! This is now a browser independent UI and if you are not a big lover of Java and Flash in the UI, there is something to please you in this fresh looking HPE style plug-in free intuitive UI. Performance Dashboards come with a few out-of-the-box dashboard templates as well as allow the users to create their own as needed.

 

 

 7. Improved UI Layout and Performance

 

Moving away from Java and Flash brings in performance benefits. Rendering of performance graphs is much faster with this “new style” UI and along with the performance, it brings a lot more flexibility in laying out each individual component (widget) within the dashboards. Row-column style layout allows you to place and size each widget as per their own requirements – data can be represented in multiple possible formats like Line Chart, Single Value, Pie Chart, Table, and Text. At the same time, it is a lot easier to add new rows and fit-in new columns – apart from setting the right dimensions for the row itself.

 

8. Enhanced Controls

 

The intuitive Date Range Panel provides ease of use in selecting date and time for plotting data on the graphs. Apart from the sliding bar, it also provides selection of absolute and relative time dimensions. Flexible controls provide you an ability to customize how data is represented on each Axis of the component, how each component itself is displayed in terms of its style and a lot more...

 

 

 

9. Integrations

 

Performance Dashboards enable the users to fetch and analyze data from multiple different sources like Operations Agent, SiteScope, BSM Connector (for any 3rd party metric collection) and APM. At the same time, performance data can also be exported to HPE Business Value Dashboard from Performance Dashboards. One can enable/disable the data export to Business Value Dashboard only from favorite dashboards. For more, please look at the online documentation for OMi and Business Value Dashboard.

 

10. Backward Compatibility

 

Out-of-the box graph templates are automatically upgraded from an earlier OMi version to OMi 10.10. For custom graph templates created in earlier versions, there are tools available to import the same.

 

 

 

 

 

 To make my 10-points agenda yours, move to OMi 10.10 – today!

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About the Author

TapanS

Senior Solutions Consultant in HPE Software's Customer Assist organization - with overall 12 plus years of experience working in HP(E) Software's R&amp;D organization. For past several years, I have been working as a customer facing R&amp;D engineer with product expertise in Network Management area and have recently started working on Operations Bridge products. Primary activities involve assistance to field teams (Sales, Customer Success, Support, Professional Services): Technical assistance in product demos and POCs, Deployment consultancy, Product audit and best practice guidance, Assistance in Escalations and working with Product Management and R&amp;D architects on translating customer feedback into relevant and appropriate product requirement (CR, ER, New Feature etc).

Comments
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Is this an SHR or an OVPM replacement? One thing we've seen that's lacking in SHR is OVPM intuitive way of creating performance graph. To sum SHR up, its a pain for a normal user to create even simple reports. Would this OMi feature allows user to have that simplistic way of creating reports as in OVPM. I am also interested with how does this scale and it's performance when analyzing BIG data.

HPE Expert

Thanks much Paulino for these questions! First of all, this is *not* a replacement of SHR but if you have used OMi Performance Graphs (or OMi graphing) in earlier releases then Performance Dashboards are the replacement for those functions. Performance Dashboards are meant for operational troubleshooting of performance issues or periodic monitoring of important/critical performance metrics from different data sources but when it comes to trending, analysis and reporting of historical performance data, SHR (It is now called OpsBridge Reporter) is still the tool of choice. PD does *not* store any data - it is just on-demand and periodic fetching of data from different data sources and hence, the usecase is completely different. This is one of the reasons, scale is not a real issue but it could be when there is user concurrency but adding multiple OMi Gateways can address this. Do you have any specific concerns on scale? Also, for your SHR concerns, can you please send an e-mail to me and we can take those offline?

N/A

How about SHA support? Is it still available as an option?

I think that the overlay of event data over performance data and the usage of HTML5 are huge steps forward and really add something to the already impressive Performance Graphing capabilities of the OM family.

Member

Nice vizualization, hoping migratrion to HTML5 will be done for whole product

Member

the Performance Dashboard ( OMi10.10 ) is really cool. In addition to this dashboard , is it possible to have perfomance dashboard that was avialable in previous versions ( like OMi10.01 ) where metrics can be selected and graphed? It was really helpful in diagnosis .

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