After completing the web installation,I am unable to connect the AM 9.4 database(not demodatabase,our prod database) through web.I am getting the following error
Unable to connect to the database to retrieve the version. Please check the Web service's start-up parameters above and the parameters of the AssetManager connection in the 'amdb.ini' file. Error (12,001): Dll not found, Check connection settings 'AmApiDll'"
Your web service properties file "DB.datasource=POCHDSA" should be the 64bit ODBC System DSN name.
You should have a new connection for 64bit in your amdb.ini file. DO NOT REPLACE THE EXISTING 32BIT CONNECTION.
This new connection (duplicated from 32bit connection) will have 64 in the name (to distinguish from 32bit name, "Location" parameter set to your 64bit ODBC System DSN name, and the "AmApiDll" parameter set to the \x64 path.
Now I am using 32 bit server and installed AM 9.4. I have successfully installed Web client installation.I am able to login in webclient,but after login not able to access screens.I am getting the following error "defaultScreenSetError "
I encountered the same issue, and it was due to the deployment process not updating the correct value for AmApiDll in the web.xml file under <Tomcat Installation Dir>\webapps\AssetManagerWebService\WEB-INF.
Update the parameter to reflect your version of the OS.