CIT 9.40 - Need to capture the ON BEHALF EMAIL ADDRESS
We are using MS Outlook 2007 and CIT 9.4.
We received an email where sender looks like this:
Joe Smith [Joe.Smith@yahoo.com] on behalf of Server Group [Server.Group@yahoo.com]
An excerpt of the message header of that email is below:
From: Server Group <Server.Group@yahoo.com> To: "'firstname.lastname@example.org'" <email@example.com> Subject: TEST Thread-Topic: TEST Thread-Index: Ac6kUXN2lTtQXGPWTsKRkshR54gCzg== Sender: Joe Smith <Joe.Smith@yahoo.com> Date: Thu, 29 Aug 2013 00:50:16 +0000
When I check the values being picked up by E-Mail (fetching) connector, the value of the From Address field is "Joe.Smith@yahoo.com".
I need for CIT to pick up the Server.Group@yahoo.com.
Is there something special I need to do in order to achieve this? Would appreciate any input/suggestions.