I have just updated my demo system to TRIM 7.1.1150 and have noticed if I add an email to the DemoDB and then view it it always appears in the TRIM Viewer rather than Outlook. I have changed the system options to capture native renditions and also noticed no renditions are being captured when the email is registered in TRIM.
I have also created a new dataset and the email capture and native rendition viewing works correctly. Is there a setting on the DemoDB I have missed?
If you search the help file for "Advanced (long-term) format" there are step-by-step instructions to enable that option but it's "HP TRIM Administration > System Options > Record" tab about half way down the page.
_________________________________________ HP Application Information Optimizer (AIO) Support