MS Outlook HP TRIM 7.3.4. Client Add-Ins issue - greyed out
HP TRIM 7.3.4 5739 Client vs 220.127.116.1145 Server. MS Office 2010, Win 7, SQL 2008-R2
After the Client upgrade from 18.104.22.16845 to 7.3.4 5739 (staying on "old" server version 7.3.3.) I noticed that the TRIM Add-Ins in MS Outlook is greyed out, however, the linked folder in Outlook were showing as "linked", but no e-mail processing to TRIM was possible.
We tested this on few machines with a different users, the TRIM Client was properly deployed / installed on these machines we tested... Shutdown, restarts do no help at all...
However, when local admin rights user do TRIM repair, it fix the issue
Re: MS Outlook HP TRIM 7.3.4. Client Add-Ins issue - greyed out
We ran into the same problem when we upgraded from Trim 7.3.3 to Trim 7.34. The only solution is to do just what you did: install 7.34 and then run a repair. Running the repair was the only way we could find to fix the problem.