I am trying to backup DataProtector 7.0 IDB in a Windows Server 2003 R2 environment. I doubt this is the problem, but I had added a Dell Powervault tape changer to our system. I have NO problems with any other backups. I used to backup up the IDB with no errors.
I get the following errors:
Error Retrieving Encryption Key.
Without Encryption ( Because I just want it to work):
None of the Disk Agents Completed Successfully.
I have created a new Media Pool and tried different tape changers. Like I said before no other backups on same system have this problem. I even tried to create the job.
I would advice you to perfom the IDB backup with no backups running ...But I sometime back it up while other backups are running ... (when I don't have the choice). Of course in case of IDB restore you won't have the most current information. And you won't be able to restore "quickly" the backups that were running.