Data Protector Practitioners Forum

Data Protector 8.1 not starting and no GUI/omnicc Connection possible

New Member.

Data Protector 8.1 not starting and no GUI/omnicc Connection possible

First of all hi everybody, 

I'm pretty new to Linux and Dataprotector. 

So my task is to install 27 Cell Managers and Installation Servers (both on the same) on OEL 6.5 (similar to RHEL 6.5)


I've done that so far. 

Now I've got the Problem that my Dataprotector services are not starting. 

[root@server ~]# /opt/omni/sbin/omnisv status
    ProcName      Status  [PID]
    crs         : Active  [17474]
    mmd         : Active  [17472]
    kms         : Active  [17473]
    hpdp-idb    : Active  [7951]
    hpdp-idb-cp : Down
    hpdp-as     : Down
    omnitrig    : Active
    Sending of traps disabled.
Status: At least one of the Data Protector processes/services is not running.
[root@server ~]#

  /opt/omni/sbin/omnisv stop works fine, but takes a while. 

/opt/omni/sbin/omnisv start takes even longer and gives the error: 

Cannot start "hpdp-idb-cp" service, system error:
[1053] Unknown error 1053

 Hope somebody can tell me how to fix this error. 


By the way I've got another error: 

I can't connect with the GUI. It keeps asking me for a Username and a Password. 

 vi /etc/opt/omni/server/users/UserList
"root" root * admin
"WebReporting" "java" "applet" webreporting admin
"*" * * * admin

So I thought i just could configure it via CLI. I installed the CC Component.

I get the omnicc man page, but I can't type any other command like:

[root@server ~]#  omnicc -check_licenses
-bash: omnicc: command not found

All Servers got the same Issue. 


Basic informations: 

HP Data Protector A.08.10: OMNICC, internal build 154, built on Wed 04 Dec 2013 07:15:39 AM WAT


Oracle Linux Server release 6.5
Kernel \r on an \m



Thanks everybody for further instructions

Sorry for the bad spelling. 

Super Contributor.

Re: Data Protector 8.1 not starting and no GUI/omnicc Connection possible

Hey there,


we have our dataprotector cell on oel 6.5 too.

We start& stop it with "service omni stop" | "service omni start".  Maybe this will work.

If not, you may want to check the log files in /var/opt/omni/log for errors.

It will be probably the debug.log file


We had the same login error before. But you probably dont want to hear the solution :)

This is an error when you dont use an FQDN (full qualified domain name) while the installation of the cell manager. Unfortunatley you have to reinstall the cell manager with an FQDN. But maybe you should wait for other replies, if im wrong. To check it type in following command:



it has to be like "". If its not... you have to change it and reinstall the cell manager



If your PATH_variable is not configured, you have to you your omni commands like this:

/path_to/omni/bin/omnicc -check_licenses


If you dont want to do this you can edit your .profile:

(We installed the dataprotector in /opt/omni , if you dont, replace the path in the following)



cd ~

#( Now edit the file with nano, or use "vi" instead of nano, but if #you´re new to linux i doubt you know vi, and its more difficult):

nano .bashrc            

#Then add following:

export PATH=$PATH:/opt/omni/bin/:/opt/omni/lbin/:/opt/omni/sbin/

 With ctrl + x you can save the file.



Then save it and logout and login. Then you can use the commands without the path.


New Member.

Re: Data Protector 8.1 not starting and no GUI/omnicc Connection possible

Thank you for your reply, 



We start& stop it with "service omni stop" | "service omni start"

This one works for me as well, but with the same error. 




To the FQDN, i haven't installed these Servers. 

I know I need FQDN and working DNS, but I'm only unsing the /etc/hosts for all hosts. 

So there is not DNS, after I little check i recognised the misstake.


[root@servername ~]# hostname

[root@servername ~]# hostname -f

[root@servername ~]# domainname

 Somebody changed the FQDN and hostname field by misstake I think. So I have to correct it on every server right? 

That will at least take a week to change everything. :'( 


By the way:

Is it a Problem if hostname gives the output *servername*.site? Can I just put *servername*.site as FQDN? Or do I need 

*servername* or something like that? 


Thanks :)

Super Contributor.

Re: Data Protector 8.1 not starting and no GUI/omnicc Connection possible

As per my knowledge,

DP takes the hostname during installation and this hostname will be associated with the Cell Manager(CM).

You have to provide this CM FQDN name while commecting using GUI. So this name must be pingable.

You can change /etc/hosts in one machine, associate a seperate ip and make it pingable. But how can you do this for all 27 machines when all of them have same hostname.


And also, I think instead of installing 27 CM and IS,

Install CM and IS in one machine.

Add other 26 machines as DP clients to the CM using the IS. This will be fast and you will have centralised management.


Do a POC on one machine and then repeat on all other systems.


Note: Firewalls must be disabled or properly configured. And please sync the time, to avoid weired SSL issues.



{Cheers by Kudos++}