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Trim Integration with Outlook 2003

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user33
Respected Contributor.

Trim Integration with Outlook 2003

Hi

 

We are using Outlook 2003 where I don't have HP TRIM 7.1.2 add - in outlook.

 

Although I have enabled the Outlook integration with HP TRIM from it's option as seen in the attachment to this post ?

 

some users have this add-in eabled where they can interact with HP TRIM from outlook clients however others don't, Any assistance in this area will be appreciated.

 

Regards,

 

5 REPLIES
EWillsey
Acclaimed Contributor.

Re: Trim Integration with Outlook 2003

There was no attachment.  Can you please try to reattach so we can see what you're refering to?

user33
Respected Contributor.

Re: Trim Integration with Outlook 2003

 

just attached one,

EWillsey
Acclaimed Contributor.

Re: Trim Integration with Outlook 2003

The screenshot is of the user's option for desktop integration... which does show Outlook enabled. If you go to a user's workstation where the toolbar does not show up, is this option ticked on their workstation (TRIM->Options->Desktop Addins)? If so but it still doesn't show it may have become disabled. In Outlook go to Tools->Options->Other->Advanced Options->Add-ins Manager and see if it's listed as disabled (if unchecked, check it).
user33
Respected Contributor.

Re: Trim Integration with Outlook 2003

No doesn't look like this option is there at all.

I am attaching screen shots for both here.

raynebc
Outstanding Contributor.

Re: Trim Integration with Outlook 2003

From what I remember, in Outlook 2003, you had to check Outlook's Help>About>Disabled Items dialog to see if Trim was listed as disabled there.