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Trim Add-in makes Outlook 2010 very slow

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Craig Eddington
Regular Collector

Trim Add-in makes Outlook 2010 very slow

When using the Trim Add-in in Outlook 2010, it becomes very slow.  Just navigating between emails in your inbox is very slow.  I disabled the add-in and Outlook returned to it's normal speed.  Can anyone else confirm this?  Users will certainly complain about this.

 

4 REPLIES
Craig Eddington
Regular Collector

Re: Trim Add-in makes Outlook 2010 very slow

Just an update.  I tested this on a 64bit client and the performance issue was not present.

At this stage it appears that this performance issue is only on 32bit clients.

samd_1
Senior Member

Re: Trim Add-in makes Outlook 2010 very slow

Curious does it exist in Outlook 2007 as well? And what operating system for the client?

Craig Eddington
Regular Collector

Re: Trim Add-in makes Outlook 2010 very slow

I have only tested this on the following;

Windows 7 32bit, Office 2010 32bit, Trim 7.1 32bit = slow Outlook performance

Windows 7 64bit, Office 2010 64bit, Trim 7.1 64bit = no performance issues

DibsGov
Acclaimed Contributor

Re: Trim Add-in makes Outlook 2010 very slow

We have found the same issue running in outlook 2003. Disable the add-in and back to normal.

 

It is a shame when I go to a machine and not immediately that the Trim install is not working correctly because the machine is running too quickly!!! :smileyvery-happy:

//Add this to "OnDomLoad" event