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TRIM Workgroup Server error - Saving of new documents to TRIM electronic document store

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BARRINGTON GREE
Collector

TRIM Workgroup Server error - Saving of new documents to TRIM electronic document store

Has anyone come across the following TRIM Workgroup server problem  - emails are being saved to TRIM but before being saved to the required document store TRIM is  generating the following error: it only seems to be happening for one individual user. The electronic document is most frequently in Outlook msg format. 

Is it a TRIM issue or a setup  or permissions issue on the server which only this user is being affected by?

  • Error moving file from 'C:\Program Files\TRIM Context\ServerLocalData\Pending\EU\2\00\2_TU3_00_20ef5aa4-bdc6-4fee-afa5-081df9f326f1_c00000ir.msg' to '\\trimwsbu.ads.ecu.edu.au\EU\EU\2\00\c00000ir.msg' while adding item into Document Store '00+c00000ir.msg'. The semaphore timeout period has expired. (0x00000079).

This and any other file in 'C:\Program Files\TRIM Context\ServerLocalData\Pending\' will be automatically transferred to the Document Store as soon as the destination Document Store is made accessible again.

 

 

  • TRIM Workgroup Server running on trimdb2.ads.ecu.edu.au reported the following message:

 Error : EU  User: TRIMDB2 -  Error moving file from 'C:\Program Files\TRIM Context\ServerLocalData\Pending\EU\2\00\2_TU3_00_20ef5aa4-bdc6-4fee-afa5-081df9f326f1_c00000ir.msg' to '\\trimwsbu.ads.ecu.edu.au\EU\EU\2\00\c00000ir.msg' while adding item into Document Store '00+c00000ir.msg'. The semaphore timeout period has expired. (0x00000079).

 

This E-mail Message has been automatically generated by TRIM Context (trimdb2.ads.ecu.edu.au).

 

 

3 REPLIES
Jason Boswell
HPE Expert

Re: TRIM Workgroup Server error - Saving of new documents to TRIM electronic document store

Is this user on a slow network link or is saving particularly large emails (including the attachments) ?

BARRINGTON GREE
Collector

Re: TRIM Workgroup Server error - Saving of new documents to TRIM electronic document store

Hi jason
BARRINGTON GREE
Collector

Re: TRIM Workgroup Server error - Saving of new documents to TRIM electronic document store

Hi Jason

yep  this user is located in a regional centre (via 64 bit link)  and is using a decentralised document store which communicates with our main document store - is this the main reason that the delay is being broadcast as an error - is there  a way of re-configuring the regional server to prevent the error message?

thanks

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