The stated work around is not acceptable in our case (turning off "Document Viewed" audit logging for the affected record type). It would be likely to cause us public accountability problems in the future. Our clients are in the news from time-to-time & who-saw-what is an issue that has been raised in the past.
Apparently it was reported as "R&D: 39712" but I couldn't see any resolution.
Do we have an ETA on when it will be fixed? Have I missed the solution somewhere? Has someone found a better work-around?
Re: TRIM Preview not available in this context due to audit log settings
It looks to me like CR 39712 somehow morphed into QCCR2D41096. From TRIM_Fixes in the 184.108.40.2064 release:
41096 - Record Preview tab displays an error when 'Document Viewed' Audit option is enabled Fixed. When the 'Document Viewed' Audit option is enabled, the Record Preview tab now correctly displays the document.
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