cancel

TRIM Connection Error

Highlighted
DannySBT
New Member.

TRIM Connection Error

Hi,

 

We receiving the below type of error when a user is trying to connect to TRIM. Does anyone know what this means or where we need to configure?

 

Thanks

 

 

Connection to TRIM dataset WESTPAC_PRODUCTION failed: Error connecting to TRIM dataset on workgroup 'PWGPS0014'. Remote connection to Dataset 'WESTPAC_PRODUCTION (WP)' for F00049 failed. The supplied login name has not been registered as a HP TRIM user and guest logins have been deactivated”

 

3 REPLIES
Sander Hoogwerf
Outstanding Contributor.

Re: TRIM Connection Error

A user with networklogin "F00049" is not configured as an active location within TRIM.

(Any opinions expressed in this forum are my own personal opinion and should not be construed as an official statement by DXC Technology.)

Analytics & Data Management
Application & Business Services
DXC Technology
DannySBT
New Member.

Re: TRIM Connection Error

Thanks for the reply.

 

How do I configure an active location for user logins in TRIM?

 

Thanks

 

Sandy Ewart
Super Contributor.

Re: TRIM Connection Error

Check users Profile tab - ensure that they have 'Accept Logins' ticked and that there network login name is as expected - also ensure there is no 'Until' option set.

 

Also check the Active tab - ensure there is no 'Active To' date set - or in the past.