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Send to XML - duplicating so many electronic records

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hafizahfini
Regular Collector

Send to XML - duplicating so many electronic records

HPRM 8.1.1 Build 7760

 

Hai Gurus,

 

Whenever i try to send to XML, i choose the option "Export them as Separate Files" and Item Depth = 5

 

it will create so many duplication of the document. This is not happen in TRIM 6.2.4 whenever I choose the same item depth, it will not create so many duplication. 

 

Any advice on this or this is another bugs??

 

Thank you. 

7 REPLIES
Greg Fraser_1
HPE Expert

Re: Send to XML - duplicating so many electronic records

I just ran a test in my 8.1.1.7919 and I didn't see any duplicates.

 

Can you run me through the search you are running to bring up the records?

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
hafizahfini
Regular Collector

Re: Send to XML - duplicating so many electronic records

Hi Greg,

 

Thank you for the reply.

 

I search on my container and reside the container it have 3 records or maybe more. 

 

 

Right click on the container level and send to xml

 

 

from the picture, you can see that it will create duplication of the electronic document. 

 

Do you get this one?

 

 

Thank you.

Greg Fraser_1
HPE Expert

Re: Send to XML - duplicating so many electronic records

Thanks for that, having them contained in a folder made all the difference - replicated.

 

This one needs to be tracked under a support case, can you log one through with the details you have provided here and we can investigate further.

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
hafizahfini
Regular Collector

Re: Send to XML - duplicating so many electronic records

Hi Greg, 

 

Thank you for the reply. 

 

I already open Service Request 4652389542. 

 

Just wait for them to reply.

Greg Fraser_1
HPE Expert

Re: Send to XML - duplicating so many electronic records

I have added some notes to the case about how to reproduce, let me know if you need anything followed up.

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
hafizahfini
Regular Collector
Solution

Re: Send to XML - duplicating so many electronic records

Hi Greg,

 

I just want to update this here that this error that I have experiencing is one of the bugs of HPRM 8.1.1 build 7760.

 

the CRID for this is QCCR2D56446. 

 

Thanks again to Greg!

 

 

Greg Fraser_1
HPE Expert

Re: Send to XML - duplicating so many electronic records

Ah so it is, sorry I should ahve foound that.

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
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