How to manage document queues that are no longer required
How do others manage Documents queues, especially those that are linked to Outlook. Even though users are asked to clean them up, they usually aren't and we have multiple queues that are no longer utilised as people have left the organisation or are no longer needed.
I am also finding it difficult to establish what queue is linked to what TRIM folders. For example I went to delete a subfolder that was accidental created but I am unable to as it is linked to a document queue. I have hundreds and with the potential to roll it out across the whole organisation I shudder to think how many will be in there.
Re: How to manage document queues that are no longer required
I agree there really isn't a simple method of managing redundant document queues, and the list will grow continually over time.
The fact that TRIM records only a machine name and not the name or login ID of the user who created the queue doesn't make things any easier. Perhaps you may want to log an enhancement request via the SSO website for TRIM to include the name of the creating user of a document queue, and to allow searching/filtering by creating user in the Tools - Record - Document Queues screen. At least that way when someone leaves you can search for document queues they didn't remove.
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