I have a couple of users who cannot get Word Integration with their version of TRIM 7.1 - Build 1157.
The Word integration box (under Desktop Add-Ins) is ticked, but Word 2007 has set the COM Add-In to be disabled. I've tried opening the Manage window and ensuring the HP TRIM add-in box is ticked, but Word just re-sets it to be disabled.
Has anyone encountered a similar problem, and found a way to force Word not to disable to Add-In?
We are getting this for a couple of our users as well. Only about 4 users so far have noticed and reported the problem. Mixture of PC and Citrix users. The HP TRIM add-in is disabled instead of load at start up.