Drag and Drop from Windows to HPRM Interface or DropZone - Container behaviour
My organisation utilises a HPRM 8.1 environment which is configured with 4 container levels. Documents can sit at any level, however, we have found that staff are unable to drag and drop documents from shared/local drives into the top 3 container levels, even when ensuring these upper level container record types are exposed via the DropZone interace.
I have examined the record type settings for the one container that does accept drag and drop documents but I'm unable to see any difference whatsoever between it, and the 3 additional containers.
Wondering if anyone has any tips on where such an option would be enabled/configured?