Using RM 8.1 Build 7517 and trying to import records using DataPort. Using Dataport I am able to import and create new records bu the elctronic objects will not import as well. I have no errors in the log files (was getting errors saying it couldn't find the file but have resolved them). but regardless of what I do I can't get the electronic objectis to import. Anyone have any idea's on what I am doing wrong or what I have missed?
You've kinda answered the obvious questions already. There needs to be a column in your import data with the file name ('DOS File' from memory), and DataPort needs the full path to the file; either included in the DOS File field, or derived using the path you specified in the import configuration.
I suggest turning on detailed logging for the workgroup service and see if there are any clues in there next time you try. Perhaps there's something wrong with your target record type configuration...but you'd tend to expect to see errors in the DataPort log if there was.
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From the error message, it looks like a connection problem between the DataPort workstation or document location and the WGS.
There maybe some further information in the WGS logs about what is happening - but the move of the file from the location speciified in the DataPort session to the WGS Streaming folder is where it is failing.
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We are also facing similar issue while importimg the electronic files via dataport. We are using V8.11 build 7919 which is logging an error that the file not found at the given path. The file path is given as full path in DOS File field. Did you find any resolution for your issue?
I experienced the same behavior. On a remote machine I could not create a file and import the electronic document together. I had to first create the record and then re-import with update on duplicate set to then bring in the electronic document.
However, running on the server, I was able to import both metadata and the electronic document together without errors.