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DCI doesn't work on numbers

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MandyMagin
Regular Collector

DCI doesn't work on numbers

Hi there!

 

I'm having problems with the DCI in TRIM 6.2.3. It's working great on words but when I search for numbers it doesn't find them. This happens in all file types (emails, .doc files, pdfs, .xls).

 

Does anyone know why this is happening and if/how I can fix it please?

 

Thank you!

Mandy

1 REPLY
Grundy
Honored Contributor

Re: DCI doesn't work on numbers

DCI has several options related to numbers in the DCI Properties.

If you have turned off the option to index pure numbers or numbers of any sort, you will not be able to find them.

 

To check this:

 

Open the TRIM Enterprise Studio, expand your datasets, Right-click your dataset and go to Content Index > Properties.

See what tick boxes are selected or unselected that relate to indexing numbers. :smileyhappy:

 



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