Client Support
cancel

Alternatively Contained Within Records & The Webclient

Highlighted
KempK
Valued Contributor.

Alternatively Contained Within Records & The Webclient

Records that have been alternatively contained within a container/file in HPRM8 do not appear in that container when using the Webclients. They also do not show up in the  even when right clicking on the Container and selecting to Navigate to the Contained Records ( + Alternative) in the Classic Webclient.

Is there any way to make it so it shows them normally in the webclient by default? It is less confusing for the end users than having to manually search for containerEx:'record number'.

the browser being used is Google Chrome.

 

2 REPLIES
Greg Fraser_1
HPE Expert

Re: Alternatively Contained Within Records & The Webclient

Sounds familiar, would you be able to confirm the version you are experiencing this in?

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Hewlett Packard Enterprise**
Richard Kelly_7
Outstanding Contributor.

Re: Alternatively Contained Within Records & The Webclient

I raised this as a support call about two weeks ago.  There is a workaround - but it is an "all or Nothing" workaround in that it applies to all users and does not take the per-user option to include Alt Within into account.

This is 8.3:

Edit file C:\Program Files\Hewlett Packard Enterprise\Records Manager\Web Client\Scripts\HP.HPRM.Web.js

Go to Line 24518 – should be function searchContainerClick

Change:

String.format("container:{0}"

To

String.format("containerEx:{0}"     

i.e. Just add the two characters Ex to the end of the word container 

Save the file and then it will work in the web client.

 

For 8.2, the file is at C:\Program Files\Hewlett-Packard\HP Records Manager\Web Client\Scripts\ HP.HPRM.Web.js   and the line number is 15410 and the function is SearchContainerHandler.getHandler

 

 

Note: Any posts I make on this forum are my own personal opinion and do not constitute a formal commitment on behalf of Hewlett Packard Enterprise.