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Alerts Sending Duplicate Email Messages

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Sally Dunn
Trusted Contributor.

Alerts Sending Duplicate Email Messages

I have some end users using the Alerts tool in TRIM, they are getting duplicate emails for the same alert a few minutes apart.  I am running TRIM 6.2.5 and have removed and recreated the alert action, but still seem to receive two emails in outlook, has anyone experienced this, can it be fixed and if so how?

 

Cheers

Nichelle

1 REPLY
Tonyt_1
Super Contributor.

Re: Alerts Sending Duplicate Email Messages

Which build/patch of 6.25 are you using, as there were changes in this area between patches?

(Please state the version of TRIM/RM/CM that you are using in all posts)

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