Client Automation Standard Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

We pulished the .exe files, but we cant install them

SOLVED
Go to solution
Highlighted
Click
Senior Member

We pulished the .exe files, but we cant install them

We pulished the .exe files, but we cant install them.

The files are on Clients. but they are not installed.
12 REPLIES
Click
Senior Member

Re: We pulished the .exe files, but we cant install them

When i try to deploy a software it says successfull. But when i look at the client pc i cannot see the installed program.

Click
Senior Member

Re: We pulished the .exe files, but we cant install them

I also check the software area on CA console.
It says the software is installed on 2 devices. But i cannot see program in devices.
Colin Grant
Frequent Visitor
Solution

Re: We pulished the .exe files, but we cant install them

We need more information I'm afraid.

What software did you publish, and how (Component Selection/Installation Monitor/MSI Import)?

If Component Selection, what ZCREATE method did you use to initiate the install once the files had been copied to the client?

Click
Senior Member

Re: We pulished the .exe files, but we cant install them

Hi,

What is ZCREATE ?
Karl Skelton
Honored Contributor

Re: We pulished the .exe files, but we cant install them

Given that you've deployed an EXE file I'm assuming you used Component Select mode of publishing. If so, then during the publishing session you should have set a command to run which runs the actual installaion once the exe is deployed. Here is the relevant extract from the CAS user guide...

Enter the commands to run on application install and uninstall. For
example, a command to run on install might be: C:\temp\installs
\install.exe /quietmode /automatic c:\mydestination

If you did not do this OR you set the wrong command then you should be able to edit this using the CAS console. Check the user guide for more information.

Karl.
Colin Grant
Frequent Visitor

Re: We pulished the .exe files, but we cant install them

Oops, sorry... I'm using CAE not CAS!!

What command line have you used for the published package?
Click
Senior Member

Re: We pulished the .exe files, but we cant install them

Hi,

I get below error while trying to install.

Failed to Notify remote device - Reason: Completed on receiving Synopsis object
Click
Senior Member

Re: We pulished the .exe files, but we cant install them

Hi,

When i try to patch or install software, i can see the installing warning on radtray icon on client pc. But i cannot see any patch or installation.
Colin Grant
Frequent Visitor

Re: We pulished the .exe files, but we cant install them

Can you attach your log files?
Click
Senior Member

Re: We pulished the .exe files, but we cant install them

I learned that there is a method named ZCREATE.

What is it and how it is used ?
Sridhara
Member

Re: We pulished the .exe files, but we cant install them

Commands which are there in ZCREATE method, will be execute once the files are copied from server to client. To execute the command, syntax will be like "NATIVE [CMD] command [Options]" and to execute your custom scripts syntax is "NATIVE <script name with full path>"
Regards,
Sridhara.
Colin Grant
Frequent Visitor

Re: We pulished the .exe files, but we cant install them

As above - it is the method that runs after the files have been copied to the client.

If you've copied, say, SETUP.EXE to C:\Temp, then your ZCREATE may specify something like C:\temp\setup.exe /quiet

//Add this to "OnDomLoad" event