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Unable to communicate with the authentication portal, please contact your system administrator

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Tariq Geassa
Trusted Contributor.

Unable to communicate with the authentication portal, please contact your system administrator

Unable to communicate with the authentication portal, please contact your system administrator

please help
4 REPLIES
Kiran Maili
Respected Contributor.

Re: Unable to communicate with the authentication portal, please contact your system administrator


Can you describe more , what are you trying and where you getting the errors ?
DanieI
Honored Contributor.

Re: Unable to communicate with the authentication portal, please contact your system administrator

There are a few possible causes of this message when observed on the console login screen.

It could be:

A corrupt RMP.cfg - did you make any changes to this file immediately prior to the first time you observed this message?

Portal service is stopped - Start it.

If the Portal service remains in Starting state, try deleting the jobs.ckpt files.

If the above doesn't help, a ticket with support may be the best option.
Tariq Geassa
Trusted Contributor.

Re: Unable to communicate with the authentication portal, please contact your system administrator

I have open case with HP
Tariq Geassa
Trusted Contributor.

Re: Unable to communicate with the authentication portal, please contact your system administrator

I have open new case with HP