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Self-Service Manager error

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Marko82
Contributor.

Self-Service Manager error

Hello

When I start Self-Service Manager on any of mine test computers or OVCCM server I receive error 650 - Server stopped application configuration. This error began when I reinstalled Windows Server 2003 and installed OVCCM on my server for the second time, after the first license expired.

Please help, I attached connection log.



4 REPLIES
Roy O Gatewood_
Acclaimed Contributor.

Re: Self-Service Manager error

A 650 implies that the Policy store either doesn't know the uid or that there are no Services assigned to it.
If you've re-installed then I would expect that you need to re-establish entitlements.
Marko82
Contributor.

Re: Self-Service Manager error

Hello Roy,

Tkanh you for answer, but this program is completely new to me. Could you tell what to do more precisely.

iamshail
Honored Contributor.

Re: Self-Service Manager error

Hi Dear,

If you have deployed the agent then the problem is that you might not have any entitlement or any service assign for that particular agent.

Go to the software entitlement in management console and do the same. I think your problem will get resolved.

"Try Try Try, untill you succeed"

Shailendra Chauhan
Roy O Gatewood_
Acclaimed Contributor.

Re: Self-Service Manager error

Entitlement is documented on page 80 of the CCM Guide.