I cannot specify what kind of difference I must search between problems and working agents for. Is it difference in OS version? Or working services? Or installed application? Could you specify the critical area for this situation?
>Also, could you post the log where you see this message? This message appear as a dialog window when I started Application Self-Service Manager. I can obtain the agents log only on next week. So, could you prompt me what logs (files,events, etc) I must looking for?