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Radia Patch Manager Problem.

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ASJ_1
Frequent Visitor

Radia Patch Manager Problem.

Hi Techies,

I am new to Radia Modules. Here i am facing some kproblem in the Patch manager acquisition process. I have selected the vendor Microsof with the exclusion of Windows 95, 98 and ME in the acquisition settings.

Now the acquisition process is running since two days and not getting completed.

Please help me out its urgent.

Regards,
ASJ
2 REPLIES
Karl Skelton
Honored Contributor

Re: Radia Patch Manager Problem.

Please post your patch acquisition log.

Karl
Manohark
Esteemed Contributor

Re: Radia Patch Manager Problem.

Hi ASJ,

Along with the exclusions have you also set the year from when you need to download the patches. Else it will start downloading from the year the product was released and you will end up with a lot of unnecessary stuff. And one more poing to look is have you excluded all the other products also or not. If not excluded the tool will start downloading the patches for other products like office and front page express etc...

As biju said first check the acquisition log and confirm there is no connection errors and look for exclusions

Thanks
Manohar
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