I've a problem with the patch compliance part of the OVCCM v2. I managed to get all the ms patch successfully using patch acquisition schedule, and I can see the bulletin and the patches on the reporting view.
The problem is after I run the patch compliance scan against groups of computer, the compliance result report would not want to show up on the reporting view, although the patch compliance schedule status is successful. I tried to run the patch compliance in only one machine and the result is still the same; the reporting view doesn't change and only has this listed:
No Chart Data Available for Device Compliance Summary
I really need some help here please. Am I missing something? Is there anyway to troubleshoot this issue?
I don't know if I understand very well your problem. I think the problem is:
- In RRS -> Patch Information -> View Device Compliance: You have data in this Reporting view with all your devices and applicable bulletins.
- Reporting Views -> Compliance Summary you have no graphs or chart data available.
Maybe you have no data in the tables that RRS is trying to query. You could check the RRS query if you increase your log level to 5. You could increase the log level to 5 from http:///reportingserver/setup.tcl. If you check the RRS guide you could find more information about how to change RRS configuration.
Then try to get again the compliance summary View and when you get the message "No Chart Data Available for Device Compliance Summary" you should open the file Reporting.log and check the information provided in this file.
Hope this helps.
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