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OS deployment throws an error "File operration error"

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Kalyan_27
Collector

OS deployment throws an error "File operration error"

Hi All,

When I try to os deploy from hpca on a desktop after few steps im getting an error file operation error and system is powering off.
Last few steps got through by hpca services after booting are:

creating disk partitions
creating file system
downloading windows 7
configuring os installation operations
customizing os installation
file operation error
powering off


Please, let me know how should I proceeed further to troubleshoot?

Regards,
Kalyan.
10 REPLIES
Karl Skelton
Honored Contributor

Re: OS deployment throws an error "File operration error"

On the CAS server hosting the OSmanager component there will be an upload folder. In this folder should be xxxx.rnl and xxxx.all files which are log files uploaded from the win7 device during the attempted imaging. The files should be named by the devices serial number. Can you zip\post both files.

Karl.
Kalyan_27
Collector

Re: OS deployment throws an error "File operration error"

Hi here is the file you requested for.
Karl Skelton
Honored Contributor
Solution

Re: OS deployment throws an error "File operration error"

Not something I've seen before but in the xxxx.all log you can see the following...
20101125 12:30:40 Error: handleUnattend(W): X:\work\unattend-subst.tcl failed on substitution in unattend.xml: error "Entity parsing error" at position 2175
"Password>

TTEO&M< <--Error-- /RegisteredOrganization>
TTEO&M
"
while executing
"dom parse -simple $data"
invoked from within
"set doc [dom parse -simple $data]"
(file "X:\work\unattend-subst.tcl" line 540)
invoked from within
"source {X:\work\unattend-subst.tcl}"
20101125 12:30:40 Error: File operation error.

I see you have TTEO&M as the registered owner. Is this correct? Maybe there is some unparsable value here. Try changing this to something simple like ABC and retest.

HTH.

Karl.
Kalyan_27
Collector

Re: OS deployment throws an error "File operration error"

Im changing the company name and trying it now.
Kalyan_27
Collector

Re: OS deployment throws an error "File operration error"

hi Do i need to publish again or changing the install.xml lines is okay?
Karl Skelton
Honored Contributor

Re: OS deployment throws an error "File operration error"

You need to publish again as the file is included in the image.
Kalyan_27
Collector

Re: OS deployment throws an error "File operration error"

You are correct the "&" has created all the issue in there.

But, the answer file which I have looks corrupted.

I took it from the media of CAS 7.90 but still it looks corrupted. Can you send me across a good answer file where generally used most of the customers kindoff.

itskalyan@gmail.com is my email id.

Regards,
Kalyan
Karl Skelton
Honored Contributor

Re: OS deployment throws an error "File operration error"

I don't have any other answer file!
What makes you think the one from the CAS media is corrupt? I can email you the one from my media if you wish?

Karl.
Kalyan_27
Collector

Re: OS deployment throws an error "File operration error"

Please send me that karl will try with..that answer file.
Kalyan_27
Collector

Re: OS deployment throws an error "File operration error"

Karl thanks for the information. Your point was correct and got it solved also couldnt reply to you.

Regards,
Kalyan.
//Add this to "OnDomLoad" event