Client Automation Standard Practitioners Forum

Not able to open CAE client

Super Collector

Not able to open CAE client

Hi all,

In my machine CAE agent is installed. There are some list of bundled softwares available in CAE.

When I try opening the CAE client in my machine I am getting the below error and it is getting closed.

Vesrion Installed: 8.10

Please suggest how to rectify this problem. Thanks.


Frequent Visitor

Re: Not able to open CAE client



Please confirm if all the softwares that you have published are optional or mandatory. Only optional softwares are shown in RSM ( Radia self service manager) whose screenshot you have shared.


TO confirm, open CSDB editor and expand the ZSERVICE ( software) that you published ( PRIMARY. SOFTWARE.ZSERVICE.XXXXXXX). Now check the value of ZSVCMO . It will clarify if the service was marked as mandatory or optional.


Mandatory applications are installed silently using remote notify, timer, user logon scripts, etc,



//Add this to "OnDomLoad" event