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Hibernating job

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Ghumman
Occasional Advisor

Hibernating job

Hi

 

  I am using CAS 7.9. I have deployed the agent on client machine successfully. But When I try to deploy MS Office 2007.At one of client device It give the following status and message

 

 status: Hibernation

 Message: Hibernating job

 

I have created silent installation setup of office 2007 using the admin switch in command prompt (setup.exe /admin).

5 REPLIES

Re: Hibernating job

Hi Ghumman,
Is the machine indeed in hibernation? Or is this a false message. In general a notify job will not work on a machine that is in hibernation.
Ghumman
Occasional Advisor

Re: Hibernating job

Machine is running. I have deployed client agent using CAS 7.9 just before few minutes, but whenever I want to deploy office 2007, I received the above message.

Re: Hibernating job

Hi,
Please log a support call.

(sorry for earlier post - I hit enter too soon.)
Ghumman
Occasional Advisor

Re: Hibernating job

I am confused. How I can log a support call please

Re: Hibernating job

Hi Ghumman,
To log a support call please use the url:
http://support.openview.hp.com/casemanager/newincident
(http://support.openview.hp.com/)
or phone up HP Support.

However, for this forum, maybe you can attach the log files from <InstallDir>/ManagementPortal/logs

Best Regards,
//Add this to "OnDomLoad" event