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Help!!! software deploy by radia uninstall itself when user logon

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Pinion
Honored Contributor.

Help!!! software deploy by radia uninstall itself when user logon

Hi,

We found some problem about software deploy by radia uninstall itself when user logon.
After received report about this case, I checked follow this
- User assignment = Users still in software assign list and I confirm, no one changed or un delete user in group.
- Software deploy = They can reinstall same software to theirs client by using radia software manager.

I don't where to check this case why software uninstall by it self?

If there is anything I can verify please feels free to let me know.

Thanks!!!
Krieng
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3 REPLIES
Roy O Gatewood_
Acclaimed Contributor.

Re: Help!!! software deploy by radia uninstall itself when user logon

This sounds like multiple uid being used.
How are you initiating the client connect?
Check the client for multiple catalogs (ASERVICE.EDM)
If you are using $USER for uid and the same catalog then all users must be entitled to an application or else it gets removed.
Pinion
Honored Contributor.

Re: Help!!! software deploy by radia uninstall itself when user logon

Hi Roy,

What variable that I need to verify in the ASERVICE.EDM?

I am new in this area.
Thanks!!!

-/\-
Roy O Gatewood_
Acclaimed Contributor.

Re: Help!!! software deploy by radia uninstall itself when user logon

An ASERVICE.EDM object contains the Services a client is entitled to.
If there are several of them and they are not coordinated it can cause issues.
It is more likely that you are running multiple client connect using different Radia uid againest a single catalog.
The uid is available in the connect logs.
Make sure that you are consistant during client connects for uid,nmane,dname etc.