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HP Client Automation Starter Edition v2.1 Basic Install Failed.(OVCCM2.1)

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yana_1
Acclaimed Contributor

HP Client Automation Starter Edition v2.1 Basic Install Failed.(OVCCM2.1)

Dear All,

I am trying to install OVCCM 2.1 in test, but error1722 Install program stopped.

System : Win2k SP4 and updated Windows Installer3.1,.net framework2.0.
Database : SQL 2k5 express edition SP1 and IE6 SP1,MDAC2.8 SP1.
Software: HP Client Automation Starter Edition v2.1 Basic Free

Database attached.
hpccm.exe double click.
HP OpenView Client Configuration Manager Install Window
Starting HP OpenView CM Portal
1-2min later
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finisih as expected. Contact your support personal or package vendeor.

I watched D:\Novadigm\ConfigurationServer\log\CCMmr001.log(zip attached)
It seems to stop with "TCP/IP Manager accepting requests at address <"Machine Name"> on port <3464>"
but TCP/Filter is All Allow and anti-virus software does not yet install it. and not use VM.

Please please help it.
1 REPLY
yana_1
Acclaimed Contributor

Re: HP Client Automation Starter Edition v2.1 Basic Install Failed.(OVCCM2.1)

SQL2005 was made SQL2000 and it solved it.
Thank you.
//Add this to "OnDomLoad" event