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Error while acquiring patches

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crogers
Occasional Advisor

Error while acquiring patches

Hello,

Setting up HP CAS environment and did an "Acquire Now" for the MS Bulletins and HP SoftPaqs and getting the following error:

20100127 10:37:54 error | E: Error getting file size!
20100127 10:37:54 error | E: Error getting modification time!
20100127 10:37:54 error | E: Error retrieving file "/pub/softpaq/sp45501-46000/sp45703.txt"!
20100127 10:37:54 FTP download failed for file: /pub/softpaq/sp45501-46000/sp45703.txt
20100127 10:37:58 error | E: Error getting file size!
20100127 10:37:58 error | E: Error getting modification time!
20100127 10:37:58 error | E: Error retrieving file "/pub/softpaq/sp45501-46000/sp45703.cva"!

Can someone provide some insight?

Thanks,

Claire
2 REPLIES
Sandeep Bondada
Frequent Visitor

Re: Error while acquiring patches

Hi,

Check the free size of the data directory "Drive:\Program
Files\Hewlett-Packard\CM\PatchManager\data\" and also check the check ftp settings.

Regards
Sandeep
DanieI
Frequent Visitor

Re: Error while acquiring patches

Please post the full acquisition log.
//Add this to "OnDomLoad" event