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CCM Patch Acquisition problem

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Metin INAN_1
Collector

CCM Patch Acquisition problem

Hi all,

I am trying to use Patch Manager on CCM but I have problem with Patch Acquisition.When I examine job history it says successful but no patch is downloaded.I have attached my log files.I need urgent response.

Thanks,
7 REPLIES
Roy O Gatewood_
Honored Contributor

Re: CCM Patch Acquisition problem

The acquire log contains no errors/warnings that I can see. It does look like it is incomplete though. Has the acquire finished?
It also looks like you are only trying to acquire MS06- patches.
What makes you think that no patches are downloaded? Are there directories/files in the patch directory?
Make sure to perform the sync process after acquisition.
Metin INAN_1
Collector

Re: CCM Patch Acquisition problem

Hi,

When I look at patch number it is "0".On the job list says "successful" but why ?

Thanks,
Roy O Gatewood_
Honored Contributor

Re: CCM Patch Acquisition problem

If you are talking about the html file you posted then RMP acquired 0 patches without error?
Metin INAN_1
Collector

Re: CCM Patch Acquisition problem

Hi Roy,

It seems strange.When I look at acquisition details it says:

"Acquisition is preparing to start ....."

and in the error log

[31/Jul/2006:16:38:37] Shutdown
[31/Jul/2006:17:21:18] Shutdown
[01/Aug/2006:15:34:38] sock488 error flushing "sock488": connection reset by peer /patch/manage/css/default.css
[01/Aug/2006:19:40:06] sock488 error flushing "sock488": connection reset by peer /patch/manage/css/default.css
[01/Aug/2006:20:30:30] Shutdown
[01/Aug/2006:20:30:44] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:09:52:11] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:09:53:57] Shutdown
[02/Aug/2006:10:08:56] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:10:09:04] Shutdown
[02/Aug/2006:10:09:15] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:10:22:18] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:10:30:36] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:10:37:12] Shutdown
[02/Aug/2006:10:39:09] sock444 error flushing "sock444": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:10:39:59] sock444 error flushing "sock444": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:10:47:18] sock444 error flushing "sock444": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:10:47:28] Shutdown
[02/Aug/2006:10:47:44] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:11:12:23] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:11:53:41] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:11:56:29] Shutdown
[02/Aug/2006:11:59:28] Shutdown
[02/Aug/2006:11:59:53] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:13:01:08] sock484 error flushing "sock484": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:13:01:13] sock484 error flushing "sock484": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:13:22:54] sock452 error flushing "sock452": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:14:14:31] Shutdown
[02/Aug/2006:14:24:06] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:15:46:34] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:17:25:48] Shutdown
[02/Aug/2006:17:26:15] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css
[02/Aug/2006:18:01:52] sock484 error flushing "sock484": connection reset by peer /patch/manage/css/default.css
[03/Aug/2006:09:56:37] sock440 error flushing "sock440": connection reset by peer /patch/manage/css/default.css

Thanks,
Roy O Gatewood_
Honored Contributor

Re: CCM Patch Acquisition problem

Which log is this?
If it's attempting to shutdown then all bets are off.
Make sure the RPM is down, kill the nvdkit's if you need to, remove the logs so we get fresh ones and restart RMP.
I see you have another thread open on the Infrastructure forum?
Metin INAN_1
Collector

Re: CCM Patch Acquisition problem

Hi Roy,

This is from "httpd-3468.error.txt" file under logs.

Roy O Gatewood_
Honored Contributor

Re: CCM Patch Acquisition problem

The http-3468 and acquire logs contain the information I'm looking for. IT those are the ones previously posted then that could explain the incompleteness of them.
As I said this log indicates that there is a shutdown in progress.
So complete the shutdown, kill all nvdkits for RPM, restart it and let's see.
//Add this to "OnDomLoad" event