When I run dissover software/hardware inventory or Application usage I am getting error like failed attemting connect to remote agent:3465.But when i try telnet 3465 from Management Agent installed node, i am not able to telnet to that port. But when I run telnet < Management node> 3465 I am able to telnet to that port. Pls tell me what might be problem.
I think this port problem is not permitting me to get software details of the managed agent from management server. Please tell me how to open the port 3465?
I had installed Agent to Management server now.Now I am able to get software inventory data of Management server easily.But I am not able to get the software inventory data of agent installed remote managed clients.It is giving error like "Failed to Notify remote device - Reason: MUMVIKHNNMS:3465 -> timed out after 3600 seconds"
on the client. check that the notify daemon is running. check the radexecd.log in the Agent\log folder. This should show the service as running and it should also show the incoming notify command from the server.
so in the log we clearly see that some remote cmds are being recieved... CMD: radskman sname=DISCOVER_INVENTORY,dname=AUDIT,startdir=SYSTEM,rtimeout=7200,port=3464,ip=MUMVIKHCCM.godrejinds.com,cop=y,mnt=y,JOBID=N:410:411
After we have changed the MS to DNS configuration.The database is not able to detect the change that has happened after DNS configuration has been done.None of tabs are working now.I must open a support case for it. Thanks for ur support.Please help me in the future also.